FAQs

Septic Tank Pump-Out Experts in North East Victoria

Frequently Asked Questions

  • How often should I get my septic tank pumped out?

    Most councils will stipulate this on the septic permit that you received when the septic tank was installed. It can be dependent on many things, including the size of the septic system and the number of people living in the house. However, as a rule of thumb, do it every 3-5 years.

  • Why should I get my septic pumped out if I am not having any problems?

    Septic tanks are designed for sludge to settle on the bottom and oil scum to float on the top, and the clear water in between to flow into the dispersal lines. Over time, the sludge and scum can build up, and if not pumped out, it will also flow into the dispersal lines; this will clog them up and render them useless and in need of replacement, not to mention the health and environmental issues of sewerage leaching into the ground. Prevention is not only better than a cure; it is a lot cheaper.

  • How close do you need to get to the septic tank?

    The closer, the better. We do have 40m of hose, but please let us know when booking that we may not get close, as we may need to put more hose on the truck.

  • Do I have to take the lids of the septic tank?

    No, we can remove the lids. However, you need to make sure the lids are uncovered, so if they are buried underground, please dig them up. If they are under a deck (yes, that happens), we will need access.

  • What if I can't find the lid?

    Please give us a call, and we can walk you through a few things that can help you locate it. Remember, not every septic set-up is the same, so sometimes they can be hard to find.

  • How big is your truck?

    Our truck is about the size of a regular concrete truck.

  • How much will a septic pump out cost?

    We have a very simple pricing system that is based on the information you give us over the phone or the Internet. It will not change as long as the supplied information is correct. Give us a call, and we will provide you with a quote.

  • Can you release our septic waste in the back paddock?

    All our septic waste is released into an approved sewage facility and treated along with town sewage. We are fully compliant with the EPA & the local water authority.

  • What areas do you service?

    We cover Wodonga to Seymour, Mansfield to Tocumwal, Bright to Kyabram and all places in between.

  • I have a grease trap at my business. Do you pump these out, and how much?

    Yes, we do pump out commercial grease traps. The price is dependent on the size; if you know the size in litres, then we can give you a price over the phone; otherwise, David can have a look and let you know.

  • I have a triple interceptor at my business. Do you pump these out, and how much?

    Yes, we do pump out triple interceptors. The price is dependent on the size; if you know the size in litres, then we can give you a price over the phone; otherwise, David can have a look and let you know.

We offer a safe, clean and reliable pump-out service. Call us today on 0447 521 981.

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